NatWest issued a crypto scam alert to mobile banking users. Hackers instal remote access software on a victim's computer or hardware in one form of scam. Customers should be aware of phoney websites and celebrity endorsements, according to NatWest's head of fraud prevention. In 2020, NatWest was classified as the worst bank in the United Kingdom for accurately distinguishing valid fraud allegations, with 70% of adjudications being incorrect between 2019 and 2020.