A still undisclosed problem in one of the main payment providers in Spain has caused a nationwide disruption in the payment networks in the country, leaving stores and e-commerce without means for accepting digital payments. The incident, referred to by the company as “last-minute payment service degradations, exclusively linked to internal communication lines,” which occurred on November 18, affected the credit and debit card networks of Visa and Mastercard, ATMs, and other online payment methods, leaving businesses unable to process payments for a few hours. Redsys provides payment intermediation services for more than 60 banks and other institutions after its fusion with Iberpay and Cecabank in 2019, a movement directed to cut costs and improve interoperability.
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